National Competencies for Canadian Opticians – Member Survey

The National Association of Canadian Optician Regulators (NACOR) is currently revising the National Competencies for Canadian Opticians (3rd edition).  As part of this review, NACOR would like to get input from as many opticians from across the country as possible. NACOR is asking all opticians to participate in a national survey to get feedback on what skills and abilities you use in your workplaces. 

The information you provide on this survey is confidential and will only be used to collect aggregate data.  Your answers will not be shared with either NACOR or your provincial regulatory board.  The survey will run from December 10 – December 31.   

You will receive continuing education hours for completing this survey. Continuing education hours be awarded based on what areas you are licensed for, as this will determine what areas of the survey you complete and how much time it will take you to complete.

Continuing education hours for completing the survey will be:

All Ontario opticians will receive 1EG and 1CL and 1 Self-directed credit for completing this survey.

Opticians that have refracting status will receive 1 additional EG/CL/RF for completing this survey.

Upon completion of the survey, NACOR will enter your name into a draw for a chance to win one of five $100.00 Visa gift cards.  NACOR will draw 5 names from everyone who completes the survey and each winner will receive a $100.00 Visa gift card. The draw date will be held Monday, January 14th and winners will be notified by NACOR by email.

How will I receive my continuing education hours?

When you complete and submit the survey, an electronic notice will be displayed confirming your survey was submitted.  Approximately two weeks after the survey closing date you will receive an email from NACOR confirming how many CE hours you were awarded.  The College of Opticians of Ontario will accept this email as proof of completion. The email can be submitted with your portfolio in lieu of a continuing education certificate.

Who do I contact if I have problems with the survey?

Contact the NACOR office at either 1-866-949-1950 or by email at general@nacor.ca.  The NACOR office is open Monday – Friday 8:30 am – 4:00 pm CST.  Your email or phone call will be answered during regular business hours.

Do I have to provide my name and contact information on the survey?

Yes - If you want to receive CE hours for participating in the survey and have your name entered into the draw you need to provide your contact information. 
No – If you do not want to receive CE hours or have your name entered into the draw you do not have to provide your contact information.

To participate in this survey click on the following link: https://survey.becomeanoptician.com/

Thank you in advance for participating in the survey.  Your input is invaluable to the profession.

Quality Assurance Program Fees

Effective January 1, 2018, the following Quality Assurance Program Fees will be added to the College's by-laws:

  1. Late Professional Portfolio Fee of $50 (plus HST): This fee will be applied to opticians who are asked to submit their professional portfolio and do so past the due date set by the QA Committee.
  2. Deficient Professional Portfolio Fee of $100 (plus HST): This fee will be applied to opticians whose professional portfolio requires review by the QA Committee because they have not completed the accredited continuing education (CE) requirements of the professional portfolio. 
  3. Peer and Practice Assessment Fee of $850 (plus HST): This fee will be applied when the QA Committee requires an optician to complete an assessment of their practice because the optician did not completed their Professional Portfolio requirements or did not fully engaged in the Competency Review and Evaluation (CRE) process.  Opticians who are asked to complete a peer assessment because of their multi-source feedback survey (MSF) results will not be required to pay the assessment fee.

Please contact us by email at qa@coptont.org or by telephone at (416) 368-3616 extension 205 with any questions regarding the new Quality Assurance Program Fees.

Professional Portfolio requirements due December 31st 

This is a final reminder that the deadline for all opticians to complete their Professional Portfolio requirements is December 31st. Please contact us by email at qa@coptont.org or by telephone at
 (416) 368-3616 extension 209 with any questions regarding your Professional Portfolio requirements.

Notice re: Inquires, Complaints and Reports Committee Outcomes

For members who have complaints or registrar's reports made against them, there are a number of important changes to how the Inquiries, Complaints and Reports Committee (ICRC) deals with these matters.

For ICRC decisions made after January 1, 2017, the following ICRC outcomes are posted on the public register, which is published on the College's website:

  • Oral cautions
  • Specified continuing education or remediation programs (SCERPs)
  • Undertakings

Oral cautions and SCERPs will now be posted on the public register indefinitely, pursuant to the Regulated Health Professions Act, 1991 (RHPA), as amended on May 30, 2017. 

Other changes include new ICRC powers to make interim orders at an earlier stage of the proceeding.

For more information about recent changes to the RHPA, please click here 

Additional Resource:  Updated RHPA

Public Register Changes 

Transparency Initiatives and Bylaw Changes

The College has made Transparency a priority over the past year. As a result, Council adopted new by-law requiring additional information about Ontario opticians to be posted on the College's Public Register

Transparency is not just about making more information public – it is also about making the information we share accessible and easy to understand.

Change in our Registration Status Definitions

We have updated our registration status definitions to make it clearer to the public those members who are eligible to practise the profession and those members who are not.

Entitled to Practise (formerly 'Current and Active')

If your registration status listed on the Public Register is "Entitled to Practise", this means that you have submitted A COBI, or 'Certificate of Being Insured (Under a Professional Liability Insurance Policy)' Form to the College attesting that  you are  insured under a professional liability insurance policy for  the current registration year, and are therefore entitled to practise.

Not Entitled to Practise (formerly 'Current and Inactive')

If your registration status listed on the Public Register is "Not Entitled to Practise", this means that you have submitted an "Undertaking" declaration to the College that you will NOT engage in the practice of opticianry, including the dispensing of Eye Glasses, Contact Lenses, and Subnormal Vision Devices and the supervision or direction of a registered student optician or a registered intern optician, in Ontario, during the current registration year.

How do I change my Registration Status?

Should you wish to change your registration status with the College please submit either a completed  COBI or Undertaking Form to the College, by fax or email, along with a Change of Address Form.


Members Section

Information for optician members including registration, renewals, maintaining continued competency through quality assurance requirements, and more.  Being mindful the COO’s mandate is protecting the public, this is a main resource for members to review their registration, license renewal requirements, standards of practice, regulation by-laws, stakeholder feedback, college service fees.  Also, frequently asked questions (FAQs) and the latest articles and updates that affect your practice are communicated within College newsletters.